Refund & Replacement Guarantee
Last Updated: August 2026
1. The "100% Love It" Guarantee
Because your mini magazine keychain is custom-crafted specifically with your personal photos and dates, we cannot restock or resell returned items. However, we stand behind the beauty and craftsmanship of every single piece we make with our 100% Love It Guarantee.
2. Free 7-Day Replacement Policy
We will immediately craft and dispatch a 100% free replacement if you encounter any of the following:
- Transit Damage: Keychain hardware, binding, or acrylic box arrives broken or bent.
- Printing Defects: Blurry or misaligned pages caused by printing equipment errors.
- Incorrect Inscription: If names, dates, or captions differ from what you submitted.
3. How to Claim a Replacement in 60 Seconds
Simply snap a quick photo or short video showing the issue and message our friendly support team on WhatsApp at 7042231983 or email support@bibleomagz.com within 7 days of delivery.
No complicated forms or return shipping hassles. We will prioritize crafting a brand-new keepsake and expedite it to your doorstep.
4. Order Cancellations
Cancellations are accepted within 2 hours of placing your order. Once our design studio initiates photo rasterization and printing, the customization process cannot be reversed.